If you're in sales, chances are you needed the Thanksgiving day break. Badly. If things are good or not-so-good, the day off allows you at least to decompress. If you're in automotive, many would say that the break is more than deserved. You should return with two things: the day off and something new.
Too often we take the greatest chance to improve and dismiss it with a focus on the short-term gain. Will you return simply energized or with new, more aggressive goals and a dedication to really build your brand? It's not only the things we're thankful for, it's also the things you plan on being thankful for.
If you sell, are you doing everything you can? Using your CRM as a static database or a real tool? Is the day after Thanksgiving the day that you start leveraging your website with live chat, video, widgets, blogs, calls-to-action to convert your traffic (campaigns, truly unique offers, integrated items, etc) and more. Or maybe it's not time to do that. Right?
Is it time to start customizing your newsletters and other email marketing instead of thinking that simply sending things out means you get results? Maybe Friday is the day that you start holding vendors accountable. Or when you start leveraging social media and online reputation management? Yes, that means you'll have to start asking, connecting and setting expectations.
In order to expect different results, you must do different things and do them consistently. If there's ever been a time to distinguish yourself, your brand, your dealership, your clients, your community and your industry, it's now. The gloves are off. The transparency is ever clear. The opportunities are there. The opportunities are yours.
Chances are most of your competition is going to be doing something when they come in Friday: the same thing. What are you going to do?
Best Practices: Professional Insight, Powerful Results